PRIVACY POLICY FOR MEALS ON WHEELS OF LOVELAND AND BERTHOUD
This privacy policy (this “Policy”) applies to www.lovelandmealsonwheels.org, operated by Meals on Wheels of Loveland and Berthoud, Inc. (“MOW”). This Policy describes how MOW collects, uses and shares the personal information you provide on www.lovelandmealsonwheels.org. It also describes the choices available to you regarding our use of your personal information, and how you can access and update this information.
We value your privacy, and we make this Policy easily accessible throughout this site to assist you in understanding how we handle your personal information. We want to make your online experience enjoyable and safe. Because we gather certain types of information about our users, we want you to understand fully our policies surrounding the attainment and use of that information.
Information We Collect
When you make a purchase or donation from this site, request to receive our electronic newsletters, participate in our message boards or forums, write a review or provide feedback, or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, telephone number, mailing address, payment information, and social media handles. If you register to be one of our vendors or service providers, we may collect additional information about you including the company you represent and your job title. If you purchase a product or service from this site or make a donation for another party, we may collect information from you about the other party, including the other party’s name and mailing address. We will only use this information for the specific purpose for which you provided it. If you believe that a third party has provided us with your personal information or you no longer wish us to possess your information, you may request deletion of your information by emailing us at info@lovelandmealsonwheels.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Please be aware that this site includes links to other sites whose privacy practices may differ from those of MOW. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to read carefully the privacy policy of any site you visit. Similarly, some of our pages utilize framing techniques to serve content from third parties, while preserving the look and feel of this site. Please be aware that you are providing your personal information to these third parties and not to MOW.
This site includes social media features, such as the Facebook “like” button. These features may collect your IP address, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third party providing it.
How We Use Your Personal Information
The personal information we collect allows us to provide the services you request from us. If you fill out a survey or form, and in the process, provide us with personal information, we use this information to monitor site traffic or personalize this site, and to send participants an email newsletter. We provide site users the opportunity to receive communications from us, including a periodic newsletter and any other information that we believe may be pertinent to the user. You may opt out of receiving any, non-service related communications by emailing us at info@lovelandmealsonwheels.org or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.
Disclosure to Third Parties
We may provide your personal information to third parties that provide services to help us with our business activities such as offering customer service, sending our communications, and administering our vendor and service provider programs. These third parties are authorized to use your personal information only as necessary to provide these services to us. Except as otherwise provided herein, we will not share your personal information with any other third-party organizations except with your express consent. We reserve the right to disclose your personal information as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.
Log Files and Cookies
This site utilizes industry standard analytics packages that automatically gathers limited information on site users, and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for site administration, as well as for analysis of site usage and trends. We use cookies for our shopping cart, to remember users’ settings (e.g., language preference), to enable us to track and target the interests of our users to enhance the overall experience of using this site, and to authenticate users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use this site, but your ability to use some features or areas of this site, such as our blogs, polls, and surveys, may be limited.
Access to Personal Information
If you would like to know whether we hold any of your personal information, you may request this information by emailing us at info@lovelandmealsonwheels.org. If your personally identifiable information changes, you may update it by emailing us at info@lovelandmealsonwheels.org. If you no longer wish us to possess your information, you may request deletion of your information by emailing us at info@lovelandmealsonwheels.org. You also may make your request by postal mail at the address indicated in the contact information below. We will respond to your request within thirty (30) days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Protection of Personal Information
We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information. Nevertheless, the security of your personal information is extremely important to us. For instance, we employ various firewalls and other security tactics to keep your information secure. We do not store your complete credit card information on our internal web server. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using transport layer security (TLS) technology. While there is risk inherent in every Internet transaction, be assured that we are work hard to ensure that risk is minimal.
Changes to This Policy
By using this site, you consent to the collection and use of this information by MOW. If we make any material changes, we will notify you by email or by means of a notice on this Site or by an email to your address on file prior to the change becoming effective. We encourage you to review periodically this page for the latest information on our privacy practices.
Contact Details
If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:
Meals on Wheels of Loveland and Berthoud, Inc.
437 N. Garfield Avenue
Loveland, CO 80537
Adoption of this Policy
The MOW Board of Directors adopted this Policy at its meeting on October 16, 2019.
END OF POLICY